November’s Customer Service Stats

November’s Customer Service Stats

by | 4 December, 2019

Thanks to all our clients that used our help desk support service in November. This year we’ve supported 10059 cases, that’s 7003 hours of support! 😄 Thanks as well for over 2700 customer feedback surveys to date, with 2246 (81.97%) excellent...
Sam’s IT Support

Sam’s IT Support

by | 3 December, 2019

“Excellent service and regular responsive feedback” 😇 Thank you David for the ‘excellent’ customer service rating and feedback following Sam’s IT support.
Shaun wins the November Prize Draw

Shaun wins the November Prize Draw

by | 2 December, 2019

Congratulations to Shaun, the winner of November’s customer service Prize Draw! 👏 And thank you to all of our customers for their 39 ‘excellent’ ratings last month from 44 surveys.
Looking for support over Christmas?

Looking for support over Christmas?

by | 29 November, 2019

Please note that our offices will close at 5 pm on Friday 20th December 2019 and will re-open at 8 am on Thursday 2nd January 2020, however, we will continue to provide support services during the non-Bank Holiday days.

John’s Sage 200 Support

John’s Sage 200 Support

by | 29 November, 2019

“Dealt with support request for mutual customer very quickly.” ⚡ A great end to the week, thank you Elliot for the ‘excellent’ customer service rating and feedback following John’s Sage 200 support.