November’s Customer Service Stats

November’s Customer Service Stats

Thanks to all our clients that used our help desk support service in November. This year we’ve supported 10059 cases, that’s 7003 hours of support! 😄 Thanks as well for over 2700 customer feedback surveys to date, with 2246 (81.97%) excellent...
Sam’s IT Support

Sam’s IT Support

“Excellent service and regular responsive feedback” 😇 Thank you David for the ‘excellent’ customer service rating and feedback following Sam’s IT support.
Shaun wins the November Prize Draw

Shaun wins the November Prize Draw

Congratulations to Shaun, the winner of November’s customer service Prize Draw! 👏 And thank you to all of our customers for their 39 ‘excellent’ ratings last month from 44 surveys.
Looking for support over Christmas?

Looking for support over Christmas?

Please note that our offices will close at 5 pm on Friday 20th December 2019 and will re-open at 8 am on Thursday 2nd January 2020, however, we will continue to provide support services during the non-Bank Holiday days.

John’s Sage 200 Support

John’s Sage 200 Support

“Dealt with support request for mutual customer very quickly.” ⚡ A great end to the week, thank you Elliot for the ‘excellent’ customer service rating and feedback following John’s Sage 200 support.