Realitex200, Sage 200 and Sage CRM at Penthouse Carpets

by | Mar 26, 2018 | Realitex200 News, Sage CRM News, Sage200 News, Wharncliffe News

For more than 40 years, Rochdale based Penthouse Carpets has been passionate about designing, making and selling high quality, beautiful carpets that set the standard for comfort, warmth and durability.

As committed carpet manufacturers, Penthouse Carpets continues to invest in R&D to ensure consistently high standards in the carpets they produce so that customers can be confident that their Penthouse Carpet is a British wool carpet of exceptional quality.

And to support sales, merchandising and customer services operations, Penthouse Carpets has recently implemented Sage 200 and Sage CRM from Wharncliffe to complement its existing Realitex200 business management solution.

“The implementation was quick and efficient because Daniel more or less already knew exactly what we would need to maximise carpet sales and service and he guided us through. Our reps are happy and our customers are happy so it’s a win. Daniel was superb throughout…”

Now, a team of 12 field based sales and merchandising personnel have access to all the information they need to maximise sales and customer service operations.

Sage 200 and Sage CRM is fully integrated with Realitex200, the UK’s leading system for carpets and flooring and allows users, whether field or office based to access real-time customer order accounts and stock enquiries at the click of a mouse. Carpets and flooring specific functionality have also been provided to handle samples requests as well as the increasingly rare customer complaint!

“The implementation was quick and efficient because Daniel more or less already knew exactly what we would need to maximise carpet sales and service and he guided us through. Our reps are happy and our customers are happy so it’s a win. Daniel was superb throughout,” explains Jonathan Gamble, Sales and Marketing Director at Penthouse Carpets.

Sage 200 and Sage CRM is now used to easily record visits, arrange follow-ups, to file e-mails and telephone conversations or record any other relevant information that’s important to Penthouse Carpets and their extensive customer base.

Jonathan concludes. “Implementing Sage CRM, integrated with Realitex200 has the potential to revolutionise our business.”

Sage 200 News

Sage 200 2020 R1 Release

Sage 200 2020 R1 Release

The latest release for Sage 200 is now available, named Sage 200 2020 R1. This release brings a number of improvements to your Sage 200 solution.

read more

Realitex200 News

Brockway Carpets Implements Realitex200

Brockway Carpets Implements Realitex200

With a dated and restricted proprietary system and keen to streamline all areas of its business, it was clear from the outset that Realitex200 was the optimum end to end carpets and flooring solution.

read more

Sage CRM News

Sage CRM 2020 R1 Release

Sage CRM 2020 R1 Release

Sage CRM 2020 R1 has now been released, demonstrating Sage’s continued commitment to the integrated Sales, Marketing and Service modules for Sage Business Cloud systems.

read more

Our latest tweets...

With #GoogleMaps Component you can mark your #CRM companies, cases, opportunities, and leads on a map, view nearby hotels, airports, pubs, and restaurants helping you efficiently plan your business journeys. 🗺️ Find out more... bit.ly/2ATMEyv #SageCRM #Google #maps

test Twitter Media - With #GoogleMaps Component you can mark your #CRM companies, cases, opportunities, and leads on a map, view nearby hotels, airports, pubs, and restaurants helping you efficiently plan your business journeys. 🗺️ Find out more... https://t.co/gL1Dw0QVYI 

#SageCRM #Google #maps https://t.co/UlT2JKE74P

Bring your best writer with Microsoft Editor bit.ly/38mYvoA

test Twitter Media - Bring your best writer with Microsoft Editor https://t.co/MMjKBsdNII https://t.co/a2matPE8ZN

A double birthday today! 😃🎉 Wishing a happy birthday to our Managing Director Alan, and Matthew, one of our #Realitex200 Developers. Have a great day!

test Twitter Media - A double birthday today! 😃🎉 Wishing a happy birthday to our Managing Director Alan, and Matthew, one of our #Realitex200 Developers. Have a great day! https://t.co/d40qQpapSp