Realitex200, Sage 200 and Sage CRM at Penthouse Carpets

by | Mar 26, 2018 | Press, Realitex200 News, Sage CRM News, Sage200 News, Wharncliffe News

For more than 40 years, Rochdale based Penthouse Carpets has been passionate about designing, making and selling high quality, beautiful carpets that set the standard for comfort, warmth and durability.

As committed carpet manufacturers, Penthouse Carpets continues to invest in R&D to ensure consistently high standards in the carpets they produce so that customers can be confident that their Penthouse Carpet is a British wool carpet of exceptional quality.

And to support sales, merchandising and customer services operations, Penthouse Carpets has recently implemented Sage 200 and Sage CRM from Wharncliffe to complement its existing Realitex200 business management solution.

“The implementation was quick and efficient because Daniel more or less already knew exactly what we would need to maximise carpet sales and service and he guided us through. Our reps are happy and our customers are happy so it’s a win. Daniel was superb throughout…”

Now, a team of 12 field based sales and merchandising personnel have access to all the information they need to maximise sales and customer service operations.

Sage 200 and Sage CRM is fully integrated with Realitex200, the UK’s leading system for carpets and flooring and allows users, whether field or office based to access real-time customer order accounts and stock enquiries at the click of a mouse. Carpets and flooring specific functionality have also been provided to handle samples requests as well as the increasingly rare customer complaint!

“The implementation was quick and efficient because Daniel more or less already knew exactly what we would need to maximise carpet sales and service and he guided us through. Our reps are happy and our customers are happy so it’s a win. Daniel was superb throughout,” explains Jonathan Gamble, Sales and Marketing Director at Penthouse Carpets.

Sage 200 and Sage CRM is now used to easily record visits, arrange follow-ups, to file e-mails and telephone conversations or record any other relevant information that’s important to Penthouse Carpets and their extensive customer base.

Jonathan concludes. “Implementing Sage CRM, integrated with Realitex200 has the potential to revolutionise our business.”

Sage 200 News

Sage Monthly Reports

Every month Sage offers a FREE monthly report, we post details of these on our social media and have embedded Sage's page below where you can find details of this month's and previous month's reports. Just contact us on 01226 361100 to get any of these free Sage...

read more

Realitex200 News

Introducing Realitex200 .Net

Wharncliffe is delighted to announce the next generation of our market-leading solution for carpet, flooring, textiles, and artificial grass, code named: Realitex200 .Net. Delivering the very latest in software design and user interface benefits, this super-charged...

read more

Richard, Natalie, and Neil join the team

We're delighted to welcome Richard, Natalie, and Neil to the Wharncliffe team, assisting us to give even better help and advice to businesses to allow them to maximise the wide range of benefits of Sage 200, Sage CRM, and Realitex200 solutions....

read more

Sage CRM News

Sage CRM 2018 R3 Product Release

What’s new? Full details of the fixes and enhancements can be found in the release notes available from the Help Centre, they include:Calendar – create quick appointments for other users, view calendar items as a list. Quickfind – search by postal address, email...

read more

What We're Saying

#WorldCup tops #Google searches in 2018, 😮 #tech is nowhere to be seen! bit.ly/2PB6tPI

test Twitter Media - #WorldCup tops #Google searches in 2018, 😮 #tech is nowhere to be seen! https://t.co/rsCMDRY7bo https://t.co/QMKyCB4AyU

As phones have become the go-to device for web and internet use, malware creators are increasingly targeting them. @IGN picks the best #antivirus to protect your #Android device. bit.ly/2rBh43w

test Twitter Media - As phones have become the go-to device for web and internet use, malware creators are increasingly targeting them. @IGN  picks the best #antivirus to protect your #Android device. https://t.co/UySEnwM54d https://t.co/7kuTk5m7b4

#WorldCup tops #Google searches in 2018, 😮 #tech is nowhere to be seen! bit.ly/2PB6tPI

test Twitter Media - #WorldCup tops #Google searches in 2018, 😮 #tech is nowhere to be seen! https://t.co/rsCMDRY7bo https://t.co/QMKyCB4AyU