Macalloy Ltd are acknowledged world leaders in the design, manufacture and supply of threaded bar and cable systems – a true UK engineering success story. From their Dinnington HQ, Macalloy designs and manufactures quality products for tension structures, façade engineering, ground engineering and post-tensioning/concrete engineering projects. Macalloy’s specialised products have been supplied to many of the world’s iconic construction projects including the Burj Al Arab in Dubai, the Pedestrian Skywalk in Hong Kong and the Changi airport terminal in Singapore.
And with business at home and across the globe on a distinctly upward path, Macalloy recognised that more powerful business management systems were required to help them keep pace. This meant moving away from their existing Avanti database module and Saleslogix CRM system which Macalloy had been using since 1998.
“We were impressed with Wharncliffe’s consultative pre-sales approach. Wharncliffe were keen to work with us to ensure that their finished proposal met our complex requirements…”
Managing Director Peter Hoy explains: “We needed an upgrade to modern, state-of-the-art web-based systems to assist our agents in the field and to process orders more quickly back at HQ. Business has been very brisk for us with an increasing number of exports, so we were clearly looking to improve all our business processes with an emphasis on CRM to deliver better support for our worldwide network.”
Peter and his team approached several potential suppliers with Macalloy’s comprehensive remit.
Enter Wharncliffe, the Sage Strategic Partner for South and West Yorkshire. After detailed presentations to the Macalloy team which included working through all conceivable quote-order-manufacture-deliver-install scenarios, an order was placed for the Sage 200 Suite including Financials, Commercials, Manufacturing, CRM and Configur8or.
Fully integrated with the Sage 200 Suite, Configur8or is a web-based product builder incorporating a build-to-order design interface so that customers can see at a glance how Macalloy’s end products will look and work for them. Its unique “workflow wizard” functionality eliminates the potential for human errors, saving time and money for Macalloy and their global dealer network as only orders which are correctly configured and priced are received into the Sage 200 Suite.
“…I’m confident that most of our 80 employees will see substantial benefits with streamlined quote-order-manufacture-delivery processing and a massive reduction in paperwork.”
Peter concludes, “We were impressed with Wharncliffe’s consultative pre-sales approach. Wharncliffe were keen to work with us to ensure that their finished proposal met our complex requirements. This means I’m confident that most of our 80 employees will see substantial benefits with streamlined quote-order-manufacture-delivery processing and a massive reduction in paperwork.”