Thank you to all our clients for making 2018, our 37th year in business, another great year! We’ve put together a selection of stats for the year, scroll down to take a look.

Customer communications through our Sage CRM system

Cakes eaten by the team on Bake Day Fridays

Site visits carried out by our Engineers and Consultants

Customer Service Feedback 2018

Service is critical! That’s why we have a rolling survey system that randomly polls customers for their experience of our support, implementation, and installation team’s services – checkout our overall rating and feedback below.

  • ‘Excellent’ 86.47% 86.47%
  • ‘Good’ 11.82% 11.82%
  • ‘Average’ 1.03% 1.03%
  • ‘Poor’ 0.68% 0.68%

Users we protect from Viruses and Ransomware

Realitex200 users supported in the last 12 months

Hours we spent resolving customer support cases

Support cases we resolved for our customers

Number of 'Excellent' customer service for the team

Lines of code we maintain, enhance, and are continually increasing in our Realitex200 solution.

Implementation and Installation Assistance hours we provided

Sage software users support we have supported in 2018

Times Kevin has used the term "Can you create a task for this"

Enhancements made to Realitex200

Cups of tea made this year! (We have a problem)

Thank you!

From all of us at Wharncliffe, Thank you! We look forward to working with you in 2019!

* Figures and statistics are correct as of (11/12/18)

560 customer surveys submitted