“Great job as this part of the system has never worked right, but at last it does” 😃 Thank you Bruce for the ‘excellent’ customer feedback rating following Ashleigh’s Realitex200 support!
“Everything was covered and explained very well.” Thank you Rebecca for the customer feedback following Shaun’s training and consultancy. 😃
“Emma helped with my issue very quickly and satisfactory.” ⚡ Thank you Sarah for the customer feedback following Emma’s support!
“Very quick and all resolved within a couple of hours.” 😇 Thank you Alison for your feedback following Ashleigh’s Sage 200 support!
Congratulations to John, the winner of December’s customer service Prize Draw! 👏 And thank you to all of our customers for their 23 ‘excellent’ ratings last month from 27 surveys.
Thank you to all our clients that used our help desk support service in 2019. We supported 10285 cases, that’s 7265 hours of support! 😮 Thanks as well for your 476 customer feedback surveys, with 82% of those being ‘excellent’ ratings.