We’re rated 4.8/5 stars
By our customers, from over 2600
customer service surveys
Your Customer Service Feedback in Numbers
Service is critical! That’s why we have a rolling survey system that randomly polls customers for their experience of our support, implementation, and installation team’s services. This invaluable feedback helps us maintain the service we provide and identify areas where we can improve. Checkout our overall rating and feedback below.
- ‘Excellent’ 82.18%
- ‘Good’ 15.10%
- ‘Average’ 1.55%
- ‘Poor’ 1.13%
- ‘Very Poor’ 0.04%
Recent feedback…
John’s Sage 200 Support
"Very rapid response and polite and professional service" Thank you to Alison for the excellent customer service rating and feedback following John's Sage 200 support.
Tony’s Training & Consultancy
"Tony made it clear enough so even I could understand it!!" 😆 Thank you Mick for the excellent customer service rating following Tony's recent training and consultancy visit.
Mick’s Acronis Support
"Thanks for the quick response" Thank you David for the excellent customer service rating and feedback following Mick's recent Acronis support.
Sam’s IT Support
"Lightning-fast resolution. Thanks Sam." ⚡ Thank you Ricky for the excellent #CustomerFeedback rating following Sam's recent IT support.
John’s Sage 200 Support
A big thank you to Joe for the excellent customer service rating following John's recent Sage 200 support.
Our 2600th Customer Survey!
"Quick Helpful excellent thank you so much 😊 I very happy with the service provided no improvement needed as far as I am concerned" Thank you Allison for the excellent #CustomerFeedback following John's #Sage200 support.
John’s Sage 200Extra Support
"John was fantastic. Very helpful" 😇 A big thank you to Rebecca for the excellent customer feedback following John's Sage 200 support.
Ashleigh’s Sage 200 Support
"As always, I received a quick, friendly and professional response, and Ashleigh solved my problem at the first attempt. The usual great service thank you." 🤩 Thank you Stella for the customer feedback.
Alan’s Realitex200 Support
"Fast service, problem rectified immediately." ⚡ A big thank you to Aamir for the excellent customer service rating and feedback following Alan's Realitex200 support.
Sarah wins the August Prize Draw!
Congratulations to Sarah, the winner of August's #CustomerService Survey Prize Draw! 👏 And thank you to all of our customers for their 39 'Excellent' ratings last month.
John’s Sage 200 Support
"Problem sorted in double quick time as always." ⚡ Thank you Lesley for the excellent customer service rating and feedback following John's Sage 200 support.
Alan’s Panintelligence Support
"Great team. Fast at solving issues" ⚡ Thank you to Wendy for the excellent customer feedback following Alan's Panintelligence support.
Ashleigh’s Sage 200 Support
"Ashleigh is always more than helpful" 😇 Thank you to Liz for the excellent #CustomerFeedback rating following Ashleigh's #Sage200 support.
Alan’s IT Support
"Alan sorted the problem in minutes, great service" 😆 A big thank you to Ashleigh for the excellent customer service rating and feedback following Alan's support.
Ashleigh’s Support
"Ashleigh is so helpful and pleasant and resolved my numerous requests and queries extremely quickly" ⚡A big thank you to Jacqueline for this excellent customer feedback following Ashleigh's recent support.
John’s Sage 200 Extra Support
"Fast turnaround time!" ⚡ Thank you to Kelly for the excellent customer feedback rating following John's Sage 200 Extra support.
Ashleigh’s Sage CRM Support
"Thanks for such a quick resolution to this issue." 😇 Thank you Justin for the customer feedback following Ashleigh's recent Sage CRM support.
Alan’s Realitex200 Support
"The call back response was very quick and the issue was resolved over the phone in minutes." 😁 A big thank you to Jane for the 'excellent' customer feedback following Alan's #Realitex200 support.
John’s Sage 200 Extra Support
"John was very helpful and resolved my problem very quickly. 1st class as always." ⭐ Thank you to Caroline for the excellent customer service rating and feedback following John's recent Sage 200 Extra support.
Sarah’s Sage 200 Support
"Always get excellent support from Sarah, Emma, John and Ashleigh" Thank you Helen for the excellent customer service rating following Sarah's recent Sage 200 support. 😇
John’s Sage 200 Support
"John replied quickly to resolve the query and even chased up to make sure we'd had no issues." 😆 Thank you to Kyle for the excellent customer feedback following John's recent Sage 200 support.
Mick’s Email Support
"Great service from Mick Cooper - thanks very much!" 😇 Thank you to Sue for the excellent customer service rating and feedback following Mick's recent email support.
