We’re rated 4.8/5 stars
By our customers, from over 2700
customer service surveys
Your Customer Service Feedback in Numbers
Service is critical! That’s why we have a rolling survey system that randomly polls customers for their experience of our support, implementation, and installation team’s services.
This invaluable feedback helps us maintain the service we provide and identify areas where we can improve. Checkout our overall rating and feedback below.
- ‘Excellent’ 81.88%
- ‘Good’ 15.36%
- ‘Average’ 1.35%
- ‘Poor’ 1.14%
- ‘Very Poor’ 0.07%
Recent feedback…
Alex’s Sage 200 Support
Thank you Kelly for your 'excellent' customer feedback rating following Alex's Sage 200 support. 😆
Ashleigh’s Realitex200 Support
"Dealt with Ashleigh who kept in contact via email until the issue was solved. Very satisfactory." 😁 Thank you Jane for the 'excellent' customer service rating and feedback following Ashleigh's Realitex200 support.
Alan’s Realitex200 Support
"Alan is always a pleasure to talk to" 😇 Thank you Julie for the 'excellent' customer service rating and feedback following Alan's Realitex200 support.
Ashleigh’s “Great” Sage 200 Support
"Ashleigh is great! Great communication and helpful." 😀 Thanks Debbie for the 'excellent' customer service feedback and rating following Ashleigh's Sage 200 support.
Alex’s “Fab” Sage 200 Support
"Fab service - as always!" 😆 Thanks Janine for the 'excellent' #CustomerService rating and feedback following Alex's #Sage200 support.
Alex’s “quick and easy” Sage 200 Support
"Quick and easy, thank you!" ⚡ Thanks Lisa for the 'excellent' #CustomerService rating and feedback following Alex's recent #Sage200 support.
Ashleigh’s Sage 200 Support
"Excellent service, as always. Thank you Ashleigh!" ⭐ Thank Sue for your customer feedback following Ashleigh's recent Sage 200 support.
John’s Sage 200 Support
"100% Satisfied, thank you." 💯 Thank Neil for your customer feedback following John's recent Sage 200 support.
John’s Sage 200 Support “Friendly, helpful”
"Friendly, helpful guy." 😇 A big thank you to Alan for the 'excellent' customer service rating and feedback following John's recent Sage 200 support.Our Response:
Tony wins October’s Prize Draw
Congratulations to Tony, the winner of October's customer service Prize Draw! 👏 And thank you to all of our customers for their 47 'excellent' ratings last month from 53 surveys.
Alan’s Realitex200 Support
"Alan is a super star. He always try to resolve the issue in the best possible way." 😄Thank you Muhammad for the 'excellent' customer feedback following Alan's recent Realitex200 support.
Sam’s IT Support
"Quick reply and service from Sam!" ⚡ Thank you James for the 'excellent' #CustomerFeedback rating following Sam's recent IT support.
Tony’s Spindle Support
"Tony gave a great explanation to what action he had taken, providing screenshots of instructions for further use if needed, explanations as to what he'd changed and why it was necessary. Tony also took action on other potential issues without request. Brilliant...
Ashleigh’s Sage 200 Support
"Ashleigh dealt with my query very efficiently..." 😊 Thank you Kathryn for the 'excellent' customer service rating and feedback following Ashleigh's recent Sage 200 support.
Ashleigh’s Sage 200cloud Support
A big thank you to David for the 'excellent' customer service rating following Ashleigh's recent Sage 200cloud support. ⭐
John’s Sage 200 Support
"Fantastic customer service from John, as always!" 😇 Thanks Rebecca for the #CustomerFeedback and 'excellent' rating following John's #Sage200 support.
Alan’s Realitex200 Support
"Very fast to respond" ⚡ A big thank you to Wendy for the 'excellent' #CustomerFeedback following Alan's recent #Realitex200 support.
John’s Sage 200Extra Support
"Answered all questions I had even ones originally not stated on the problem. Was very friendly and seemed happy to try and help." Thank you to Claire for the 'excellent' customer service rating and feedback following John's Sage 200Extra support.
Mark’s RF Support
"Great final talk through by Mark" 😊 Thank you to Marcus for the 'excellent' #CustomerService rating and feedback following Mark's recent RF support.
Ashleigh’s Sage 200 Support
"Service was excellent and the clear easy instructions have made it a very simple process for all to follow." 😊 Thank you to Craig for the excellent #CustomerFeedback following Ashleigh's recent #Sage200 support.
Ashleigh & Sarah’s Sage 200 Support
"Ashley was amazing she responded quickly and also resolved it with no issues. Sarah also provided really good information on the other issue I raised." Thank you Mark for the excellent customer feedback following Ashleigh & Sarah's Sage 200 support.
John wins September Prize Draw!
Congratulations again to John, the winner of the September customer service survey prize draw! 👏 And thank you to all of our customers for their 37 'Excellent' ratings last month.
