We’re rated 4.8/5 stars

By our customers, from over 2300 
customer service surveys

Your Customer Service Feedback in Numbers

Service is critical! That’s why we have a rolling survey system that randomly polls customers for their experience of our support, implementation, and installation team’s services. This invaluable feedback helps us maintain the service we provide and identify areas where we can improve. Checkout our overall rating and feedback below.

  • ‘Excellent’ 82.15% 82.15%
  • ‘Good’ 15.16% 15.16%
  • ‘Average’ 1.51% 1.51%
  • ‘Poor’ 1.14% 1.14%
  • ‘Very Poor’ 0.05% 0.05%

Recent feedback…

Latest Survey Results

  • 18/03/19: Jo at EL rated John’s Realitex support as ‘Excellent’

  • 18/03/19: Jordan at DUL rated Ashleigh’s Sage 200 support as ‘Excellent’ with comments ‘Thankyou for your swift response Ashleigh’

  • 15/03/19: Iman at BYL rated John’s Sage 200 support as ‘Excellent’

  • 14/03/19: Jacqueline at RL rated John’s Sage 200 support as ‘Excellent’ with comments ‘Excellent response time and service, yet again’

  • 13/03/19: Jennifer at VWCL rated Sam’s infrastructure support as ‘Excellent’ with comments ‘Perfect’

  • 13/03/19: Paul at AJML rated our overall business partnership as ‘Average’

Our latest tweets...

Tame your #Android notifications with these 5 tips and tricks bit.ly/2Ob1mXn #TechTips

test Twitter Media - Tame your #Android notifications with these 5 tips and tricks https://t.co/l5uZKwDUBS

#TechTips https://t.co/Uxh2Cd07pL

Congratulations and thank you to #Realitex200 Consultant Alan! 👏👏 Who today celebrates his 17th year with the Wharncliffe team.

test Twitter Media - Congratulations and thank you to #Realitex200 Consultant Alan! 👏👏 Who today celebrates his 17th year with the Wharncliffe team. https://t.co/exRUsuMzfy