We’re rated 4.8/5 stars
By our customers, from over 2500
customer service surveys
Your Customer Service Feedback in Numbers
Service is critical! That’s why we have a rolling survey system that randomly polls customers for their experience of our support, implementation, and installation team’s services. This invaluable feedback helps us maintain the service we provide and identify areas where we can improve. Checkout our overall rating and feedback below.
- ‘Excellent’ 82.18%
- ‘Good’ 15.10%
- ‘Average’ 1.55%
- ‘Poor’ 1.13%
- ‘Very Poor’ 0.04%
Recent feedback…
John’s Sage Support
"John was friendly and very helpful. Problem was resolved quickly." 😇 Thank you Laura for the excellent customer service rating and feedback following John's Sage support.
John’s Sage 200 Support
"Very good, speedy and helpful response from John" ⚡ A big thank you to Jacqueline for the excellent customer service rating and feedback following John's Sage 200 support.
Our 2500th Customer Survey!
A big thank you to Jayne for out 2500th customer service survey! 😆following Sarah's 'excellent' support.
John’s Sage 200 Support
"Perfect Service from John" 😊 Thank you Vicky for the 'excellent' customer service rating and feedback following John's #Sage200 support.
John’s Sage 200 Support
"Really responsive emails as I was trying to get away for the weekend it really helped me" 😆Thank you Mark for the excellent customer service rating and feedback following John's Sage 200 support.
John’s Sage 200 Support
"John was very helpful and sorted out this issue promptly." ⚡ Thank you Sue for the excellent customer feedback following John's Sage200 support.
Sam’s IT Support
"Text message to confirm action was brilliant as I’m in the car working remotely - so this was perfect" 📱 Thank you Graeme for the excellent customer service rating and feedback following Sam's recent support!
John wins June’s Prize Draw
Congratulations to John, the winner of June's #CustomerService Survey Prize Draw! 👏 And thank you to all of our customers for their 42 'Excellent' ratings last month.
John’s Sage 200 Support
"John was very pleasant and kept me updated on the progress." 😇 A great start to the day, thank you to Jennie for the 'excellent' customer service rating and feedback following John's recent #Sage200 support.
John’s Sage 200 Support
"This was more of an improvement opportunity than a support request and John was clearly dedicated to assist. This change will make a great difference to our store operations. Many thanks!!" 😃 Thanks for the 'excellent' customer feedback Mike!
Sam’s IT Support
"Good response time and made the fix that was required." A big thank you to Dan for the 'excellent' customer service rating and feedback following Sam's recent IT support.
Tony’s Training and Consultancy
Thank you David for the 'excellent' customer service rating following Tony's recent training and consultancy visit. 😁
Sarah’s Realitex200 Support
Thank you Alison for the 'excellent' customer service rating following Sarah's recent #Realitex200 support. ?
Rebecca’s Training & Consultancy
A big thank you to Josie for the 'excellent' customer service rating following Rebecca's recent training and consultancy visit. ?
John’s Sage 200 Support
"Really good service" ? Thank you Derek for the 'excellent' customer service rating and feedback following John's recent #Sage200 support.
Ashleigh’s Sage 200 Support
"As always, awesome stuff by Ashleigh" ? Thank you Ricky for the 'excellent' customer service rating and feedback following Ashleigh's Sage 200 support.
Sam’s Server Support
A big thank you to Samantha for her 'excellent' customer feedback rating following Sam's recent server support.
Mark’s Engineering Visit
A big thank you to Mick, who recently rated Mark's engineering visit as 'excellent' ?
John’s Sage 200cloud Support
"The problem I had within Sage was quickly and efficiently resolved and I was given instruction on how to solve my problem which worked great, I also was able to pass the information received to my work colleagues."
Rebecca’s Training & Consultancy
"Rebecca is brilliant" ⭐ Thank you Lindsey for the 'excellent' #CustomerFeedback following Rebecca's training and consultancy visit.
John’s Sage 200 Support
"John has assisted us again in a very quick and excellent manner, John's helped me with a few things over the last year and every time he goes the extra mile and couldn't do any more for us."
Ashleigh’s Sage 200 Support
"This was a prompt response to my call... Ashleigh was patient, pleasant and helpful assisting me to correct the error fairly quickly." Thank you Pat for the 'excellent' #CustomerFeedback following Ashleigh's #Sage200 support.
