We’re rated 4.8/5 stars

By our customers, from over 2700
customer service surveys

Your Customer Service Feedback in Numbers

Service is critical! That’s why we have a rolling survey system that randomly polls customers for their experience of our support, implementation, and installation team’s services.

This invaluable feedback helps us maintain the service we provide and identify areas where we can improve. Checkout our overall rating and feedback below.

  • ‘Excellent’ 81.88% 81.88%
  • ‘Good’ 15.36% 15.36%
  • ‘Average’ 1.35% 1.35%
  • ‘Poor’ 1.14% 1.14%
  • ‘Very Poor’ 0.07% 0.07%

Recent feedback…

Latest Survey Results

  • 28/01/20: Mick at MLBCL rated our overall business partnership as ‘Above Average’ with comments ‘Support staff like to communicate via email I would prefer a telephone call.’

  • 28/01/20: Steve at CMIL rated Mick’s Acronis support as ‘Excellent’ with comments ‘thanks Mick appreciate your assistance as ever’

  • 27/01/20: Joanne at BYL rated John’s Sage 200 support as ‘Average’ with comments ‘I spoke to another member of your team who was very helpful and did resolve the situation’

  • 27/01/20: Julie at CMCL rated John’s Sage 200 support as ‘Excellent’

  • 27/01/20: JUlia at CTCS rated our overall business partnership as ‘Excellent’

  • 27/01/20: Allison at YAAL rated Ashleigh’s Sage 200 support as ‘Excellent’ with comments ‘Ashleigh as always helped in a friendly helpful way making the job I was doing easier thank you Ashleigh’

Our latest tweets...

"Ashleigh as always helped in a friendly helpful way making the job I was doing easier thank you" 😀 Thanks Allison for the #CustomerFeedback following Ashleigh's #Sage200 support. See what others are saying about our service here bit.ly/2RdRzQL

test Twitter Media - "Ashleigh as always helped in a friendly helpful way making the job I was doing easier thank you" 😀 Thanks Allison for the #CustomerFeedback following Ashleigh's #Sage200 support. See what others are saying about our service here https://t.co/E78g7mzamD https://t.co/7xuXvGzAId

We know businesses rely on their IT, our help-desk team are on hand to offer advice and assistance to keep your system running smoothly. 👌 Find out more here bit.ly/2NpkaEW

test Twitter Media - We know businesses rely on their IT, our help-desk team are on hand to offer advice and assistance to keep your system running smoothly. 👌 Find out more here https://t.co/QCi0KFx7EV https://t.co/nW5G3yJuTQ

Another #Ransomware campaign threatens to expose victims’ data bit.ly/2TWoHB1

test Twitter Media - Another #Ransomware campaign threatens to expose victims’ data https://t.co/jcbn7FGYwE https://t.co/ejlxw5h7zi