We’re rated 4.8/5 stars

By our customers, from over 2700
customer service surveys

Your Customer Service Feedback in Numbers

Service is critical! That’s why we have a rolling survey system that randomly polls customers for their experience of our support, implementation, and installation team’s services.

This invaluable feedback helps us maintain the service we provide and identify areas where we can improve. Checkout our overall rating and feedback below.

  • ‘Excellent’ 81.88% 81.88%
  • ‘Good’ 15.36% 15.36%
  • ‘Average’ 1.35% 1.35%
  • ‘Poor’ 1.14% 1.14%
  • ‘Very Poor’ 0.07% 0.07%

Recent feedback…

Latest Survey Results

  • 17/01/20: Neil at CTCS rated Ashleigh’s Sage 200 support as ‘Excellent’ with comments ‘Logged problem, Ashleigh fixed immediately, and e-mailed to say it was solved. Ten minutes from start to finish.’

  • 17/01/20: Cathy at NCL rated John’s Sage 200 support as ‘Excellent’ with comments ‘John was quick to respond & polite as always’

  • 17/01/20: Tom at ANGL rated Ashleigh’s Sage 200 support as ‘Excellent’

  • 15/01/20: Jane at BYL rated John’s Sage 200 support as ‘Excellent’

  • 14/01/20: Daniela at WCL rated Ashleigh’s Sage 200 support as ‘Excellent’ with comments ‘The best, always super helpful :-)’

  • 14/01/20: Rebecca at FFDL rated Shaun’s Sage 200 support as ‘Excellent’

Our latest tweets...

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#HowTo: Transfer #Windows10 license to new/another computer bit.ly/3aaljIA

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Thank you Susan for the 'excellent' #CustomerService rating following John's #Spindle support. 😃 See what others are saying about our service here bit.ly/2RdRzQL

test Twitter Media - Thank you Susan for the 'excellent' #CustomerService rating following John's #Spindle support. 😃 See what others are saying about our service here https://t.co/E78g7mzamD https://t.co/PfuyjLpArd