Software solutions are only as good as the experts that implement them – you need Consultants that know the software and understand how to get the most from it to maximise your business needs, and meet any specific requirements.
Discuss your requirements with us…
To support the critical work of matching your business requirements to the software solutions, we have built, over our 35+ years implementing applications, comprehensive procedures and processes, which are managed through our unique Sage CRM based Project system.
This project system takes a template, or bespoke process, for the project and handles all of the detailed tasks, grouping them into task list areas. It is accessible by both our team, your project team, and any third-parties that may be assigned tasks as part of the solution.
In addition, we provided an emailed summary of the project status, task progress, and milestone details so that everyone is kept in the loop, including any stakeholders who might not want to be involved in the detail but want to keep aware of overall progress.
As part of the implementation the consultants will handle/assist with areas such as data migration, functionality requirements, system configuration, train-the-trainer or end-user training, and live day support/assistance. And whilst we’re implementing, our help desk team are available should you need any assistance or hit any issues.
We’re on-hand to offer advice and assistance
We can train-the-trainer(s) or train end-users, individually or in groups, based on set or bespoke agendas to maximise software use.
Going live on a new system can be disruptive and stressful but our team will be there on-site to help you and your team each step of the way.
Help Desk Expertise
And once you’re live, our experienced and friendly help desk support team are on hand to offer any help or assistance you may require.
Our customers rate us an incredible 4.8/5 stars!
Service is critical! That’s why we have a rolling survey system that randomly polls customers for their experience of our support, implementation, and installation team’s services.