November’s Customer Service Stats

November’s Customer Service Stats

Thanks to all our clients that used our help desk support service in November. This year we’ve supported 10059 cases, that’s 7003 hours of support! 😄 Thanks as well for over 2700 customer feedback surveys to date, with 2246 (81.97%) excellent...
Sam’s IT Support

Sam’s IT Support

“Excellent service and regular responsive feedback” 😇 Thank you David for the ‘excellent’ customer service rating and feedback following Sam’s IT support.
Shaun wins the November Prize Draw

Shaun wins the November Prize Draw

Congratulations to Shaun, the winner of November’s customer service Prize Draw! 👏 And thank you to all of our customers for their 39 ‘excellent’ ratings last month from 44 surveys.
John’s Sage 200 Support

John’s Sage 200 Support

“Dealt with support request for mutual customer very quickly.” ⚡ A great end to the week, thank you Elliot for the ‘excellent’ customer service rating and feedback following John’s Sage 200 support.
Sarah’s Sage 200cloud Support

Sarah’s Sage 200cloud Support

“Dealt with quickly! Brilliant thanks.” 😊 A big thank you to Kelly for the ‘excellent’ customer service feedback following Sarah’s Sage 200cloud support.
Alan’s Realitex200 Support

Alan’s Realitex200 Support

“Alan is brilliant and always helpful” 😁 A big thank you to Sam for the ‘excellent’ rating and customer feedback following Alan’s Realitex200 support.