Thanks to all our clients that used our help desk support service in November. This year we’ve supported 10059 cases, that’s 7003 hours of support! 😄 Thanks as well for over 2700 customer feedback surveys to date, with 2246 (81.97%) excellent...
“Excellent service and regular responsive feedback” 😇 Thank you David for the ‘excellent’ customer service rating and feedback following Sam’s IT support.
Congratulations to Shaun, the winner of November’s customer service Prize Draw! 👏 And thank you to all of our customers for their 39 ‘excellent’ ratings last month from 44 surveys.
“Dealt with support request for mutual customer very quickly.” ⚡ A great end to the week, thank you Elliot for the ‘excellent’ customer service rating and feedback following John’s Sage 200 support.
“Dealt with quickly! Brilliant thanks.” 😊 A big thank you to Kelly for the ‘excellent’ customer service feedback following Sarah’s Sage 200cloud support.
“Alan is brilliant and always helpful” 😁 A big thank you to Sam for the ‘excellent’ rating and customer feedback following Alan’s Realitex200 support.