Looking for support over Christmas?

by | Dec 6, 2022 | Wharncliffe News

Please note that our offices will be closed from Friday 23rd December 2022 and will re-open at 8:30am on Tuesday 3rd January 2023, however, we will continue to provide support services during the non-Bank Holiday days.

If you need emergency support before 3rd January on the non-Bank Holiday days (28th, 29th, 30th December) please call 01226 361100 and follow the options to be connected to one of the one-call emergency support team.

NON-URGENT

If your request can wait until we return to work, please email our support on support@wharncliffe.co.uk or you can leave a message on 01226 361100, and we’ll get back to you on the 3rd January.

URGENT

If you have an urgent issue on the 28th, 29th or 30th December, please call 01226 361100 and follow the instructions, a member of the team on Christmas support cover will assist you as soon as they can.

OUT OF WORKING HOURS

For emergency assistance outside normal working hours, email our out-of-hours support at: outofhourssupport@wharncliffe.co.uk – additional charges apply for instigating this service and details of the charges will be automatically emailed to you, following which you can cancel the request if you feel the issue doesn’t merit the additional costs.

Contact us

Non-urgent support requests or enquiries can be logged via the usual forms and emails on our contact page.

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